“Auxilion understood our requirements immediately. They provided a necessary IT health check, identified problems and efficient solutions, and helped us to plan and prepare for the future.”
Construction
Health check & ICT remediation programme
A service maturity and governance project was approved to improve service maturity from a level of 1.5 to level 3.0 over a six-month period
Cloud solutions were introduced including disaster recovery
A full review of group policy objects was provided
A range of approved recommendations on the client’s IT infrastructure and digital strategy were provided
One of Ireland's leading contracting and construction organisations, delivering projects in Ireland, the UK and Europe, engaged Auxilion to undertake an IT Health Check to assess their ICT estate under the following headings:
Once this phase was completed, Auxilion was then engaged to:
The IT Health Check Review gave the client an overview and interpretation of their ICT environment, targeted guidance, and identification of gaps. Auxilion also provided a list of prioritised recommendations and actions based on risk, reward, and business benefits.
Auxilion then developed a comprehensive plan tailored to the client’s business objectives, which was then used as a platform for determining their expenditure and ICT infrastructure requirements.
A number of remedial projects also emerged, linked to ICT Risk Identification and assessment of potential threats to the client’s ICT environment.
Additionally, the team made several recommendations which resulted in a number of IT Service Improvement Initiatives.
A Project Portfolio was defined which included projects to address directory services, virtualisation/SAN platform, Office 365, SQL, and networks challenges in the existing estate. Projects that were approved and progressed included:
Auxilion developed a balanced portfolio of projects and operational improvement initiatives to redress the immediate vulnerabilities of the ICT estate along with shaping a service maturity programme to address the root causes of the challenges that emerged following the health check.
As a Microsoft-accredited consulting & delivery organisation, across a range of technology towers, Auxilion’s team focused on upgrading and patching the applications and infrastructure to address the gaps that were identified during the review.
Auxilion assigned two specialists to lead the private cloud project (VMware, SAN & SQL) along with a networking consultant to design and deliver the expected outcomes for this workstream.
Auxilion also placed an experienced service manager to the team for a period of six months to embed best practice service management culture and disciplines. IT service delivery processes were audited in phase I and a service maturity and governance project was approved to improve service maturity from a level of 1.5 to level 3.0 over a six-month period.
“When we engaged Auxilion, we required immediate support and a comprehensive long-term strategy. They identified issues, provided solutions, and left us in a much more secure and sustainable position then when we began partnering with them.”
