- Sisk is a leading global construction and engineering business
- It has 2,500 users across 14 countries and opens 40 new building sites every year
- Auxilion revamped the organisation’s entire IT infrastructure
- Solutions have also reduced incident response and resolution times
Dublin, 10th September 2021 – Auxilion, a leading provider of digitally transformative IT services and solutions, today announces that it has collaborated closely with construction company Sisk to digitally transform its IT infrastructure to help drive productivity and business growth.
An Irish family-run business with a history spanning 160 years, Sisk has grown be a leading global construction and engineering business. With multiple offices throughout Ireland and a growing portfolio of projects across the UK and Europe, the company opens approximately 40 new building sites every year and its parent company recently announced that it achieved €1.5 billion in turnover during 2020.
To enhance day-to-day operations and eliminate IT downtime for its 2,500 users across 14 countries, Sisk partnered with Auxilion and made a significant investment in its IT capabilities to revamp its IT infrastructure, including all systems, networks and devices.
A service improvement plan was developed and implemented by Auxilion to create a more stable IT environment for Sisk. It meant the team could use technology more effectively in the field and has enabled the company to successfully adapt during COVID-19.
Despite office occupancy in Ireland shifting from 90% of staff to 10%, all Sisk employees have been able to work effectively due to the stability and reliability of solutions, aided by support services, from Auxilion. Staff satisfaction and productivity have also been boosted by the programme.
In turn, this has enhanced customer service and service delivery, whilst allowing the business to expand on its offering for customers. Furthermore, the solutions deployed have streamlined the organisation′s IT supplier management approach, enabling IT staff to work better with third parties and making processes more efficient.